Returns & Exchanges Policy
1. Exchanges
We accept exchanges within 14 days of purchase. To be eligible, the item must be unused, unwashed, and in its original condition, with all tags, labels, and packaging intact. Exchanged items will reflect the current selling price at the time of the exchange.
2. Returns
If you'd like to return an item, get in touch with our customer support team within 14 days of delivery and share your order details along with the reason for the return. Once we've verified your claim, we'll arrange a pickup. Please pack the item securely with all original labels, tags, and packaging included. Once we've received and checked the item, we'll arrange a replacement or another suitable resolution.
3. Damaged or Defective Items
If your order arrives damaged, incorrect, or defective, that's on us, and we'll cover the cost of the return shipping. We'll offer a replacement, exchange, or another appropriate resolution depending on the situation. Please report any issues within 7 days of delivery through our customer support team, so we can sort it out as quickly as possible.
If your situation doesn't quite fit anything covered above, don't worry, just reach out to us. We'd rather you ask than assume, and we'll do our best to sort things out on a case-by-case basis.